These Terms and Conditions govern your use of the website and services offered by “UP by Rima Hilal”. Please read these terms carefully before using our website or services. By accessing or using our website or services, you agree to be bound by these Terms and Conditions.
1. Services. We offer personal and corporate mentoring services related to wellbeing and personal resilience. These services may include, but are not limited to: Individual coaching sessionsl Group workshops and training programsl Online resources and materialsl Customized programs tailored to specific needs
2. Client Responsibilities. 2.1. Clients are responsible for providing accurate and complete information about themselves to ensure effective mentoring sessions. 2.2. Clients are responsible for their own actions and decisions made during and after mentoring sessions. 2.3. Clients must adhere to scheduled session times and notify us of any cancellations or rescheduling requests at least 24 hours in advance.
3. Confidentiality. 3.1. We maintain strict confidentiality regarding all client information and discussions shared during mentoring sessions. 3.2. Clients are expected to respect the confidentiality of other clients and refrain from disclosing any sensitive information shared during group sessions or workshops.
4. Fees and Payment. The fees for services vary depending on the specific service and its duration. All fees are stated in AED and are payable in advance. The conversion rates to other currencies are provided by us. There are no refunds for unused portions of programs or services.
5. Intellectual Property. All materials and content on our website, including but not limited to text, graphics, videos, and logos, are protected by copyright, trademark, or other intellectual property laws. You may not reproduce, modify, distribute, or otherwise exploit any part of our website or content without our express written permission.
6. Disclaimer. We may terminate your access to our website or services at any time, if the content were misused, without notice.
7. Changes to Terms and Conditions. We reserve the right to change these Terms and Conditions at any time without prior notice.
Changes will be effective immediately upon posting on our website. Your continued use of our website or services following any changes constitutes your acceptance of the new Terms and Conditions.
8. Contact us If you have any questions about these Terms and Conditions, please contact us at [email protected]